Effective Date: 01/01/2026
Last Updated: 05/02/2026
Introduction
Tobit Research Consulting Limited (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
Information We Collect
Personal Information
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, postal address, and institutional affiliation.
Professional Information: Academic qualifications, research interests, employment details, and professional credentials.
Project-Specific Data: Research data, survey responses, statistical datasets, and any information you provide for analysis or consultation purposes.
Payment Information: Billing address and payment details necessary to process transactions for our services.
Technical Information: IP address, browser type, device information, and website usage data collected through cookies and similar technologies.
Data Collected for Research Services
When you engage our data collection and analysis services, we may collect:
- Survey responses and questionnaire data
- Interview transcripts and observation notes
- Secondary research data from publicly available sources
- Any datasets provided by you for statistical analysis
How We Use Your Information
We use collected information for the following purposes:
Service Delivery: To provide training, data analysis, academic consultancy, business consultancy, and market research services.
Communication: To respond to inquiries, send service updates, share research findings, and provide customer support.
Quality Improvement: To enhance our services, develop new offerings, and improve client experience.
Academic Support: To guide students through proposal and thesis development, facilitate journal publication processes, and provide research advisory.
Business Operations: To process payments, maintain records, comply with legal obligations, and manage client relationships.
Research and Analytics: To conduct market research, impact assessments, and situational surveys for our clients.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data storage systems with encryption
- Access controls limiting data access to authorized personnel only
- Regular security assessments and updates
- Confidentiality agreements with all staff and consultants
- Secure file transfer protocols for sensitive research data
Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers: With trusted third-party vendors who assist in delivering our services (e.g., payment processors, cloud storage providers) under strict confidentiality agreements.
Academic Partners: With partnering universities when necessary for academic consultancy services, with your consent.
Legal Requirements: When required by law, regulation, legal process, or governmental request.
Client Authorization: With your explicit consent for specific purposes such as journal publication or collaborative research.
Research Data: Anonymized and aggregated data may be used in research reports and publications, ensuring individual identities are not disclosed.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or for legitimate business purposes. Research data is retained according to academic standards and client agreements.
Your Rights
You have the following rights regarding your personal information:
Access: Request access to the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
Objection: Object to processing of your personal information for certain purposes.
Data Portability: Request transfer of your data to another service provider where technically feasible.
Withdrawal of Consent: Withdraw consent for data processing where consent is the legal basis.
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and improve our services. You can control cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
International Data Transfers
As we partner with global clients and international universities, your information may be transferred to and processed in countries outside Kenya. We ensure appropriate safeguards are in place for such transfers.
Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children without parental consent.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised “Last Updated” date.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Tobit Research Consulting Limited
Email: info@tobitresearchconsulting.com
Phone: 0728430728
Address: Bruce House, 4th Floor, Standard Street, Nairobi CBD, Adjacent to Sixeighty hotel.
Website: https://tobitresearchconsulting.com/
Compliance
Tobit Research Consulting Limited is certified by the National Industrial Training Authority (NITA/TRN/1926) and complies with applicable data protection laws and regulations in Kenya.